FAQ

Whether you’re moving, downsizing, decluttering, or simply looking for a little extra space, renting a self-storage unit can be a great solution. Yet you may have lots of questions about what you need and how to find your perfect storage unit. Here we have some frequently asked questions to help you figure out everything you need before renting with us. If you still have unanswered questions, please feel free to contact your friendly Bay Area Self Storage facility manager. We’re here for you whenever and whatever you may need to store.

How can I feel confident my stored items will be safe?

You can feel very confident your belongings will be safe at Bay Area Self Storage. Our facility has premium surveillance cameras, computerized gate access, and managers who are on-site to protect your priceless items. Most have digital video recording capabilities, audible alarms on units, and a comprehensive fire protection system.

When can I access my stored items?

You can access your unit daily from 7 am to 9 pm, 365 days of the year (except major holidays) as long as your rent is paid current. We make it easy for you to swing by your storage unit on the way home from work or as you head out of town.

Will I get locked into a long, expensive contract?

Nope! Self-storage doesn’t have to—and shouldn’t—break the bank. If you choose to store with us, you can store on your schedule with no obligation or long-term commitment. We offer month-to-month storage options customized for your unique needs and are the home of the one-year price guarantee to give you the most affordable self-storage solution.

Do you sell merchandise to help make moving easier?

Yes, our facility sells packaging merchandise, from mattress covers to boxes, to packing tape. Using the right supplies can help protect your valuables and that is where we come to the rescue. Our properly trained staff can assist you in making the best decision when it comes to protecting and packaging your contents. 

We offer a wide selection of products.

  • Moving Boxes
  • Bubble Wrap
  • Packing Paper
  • Moving Pads (provided with truck use)
  • Furniture Covers
  • Mattress Covers
  • Moving Kits
  • Tape & Tape Guns
  • Shrink Wrap
  • Disc Locks

Are there trucks available to help me move in to my unit?

Yes, our facility has free move-in trucks you can use to help you move in to your unit. 

Make your move-in easy with the use of our modern 12-foot or 14-foot move-in truck. Simply load your contents and drive comfortably to Bay Area Self Storage. We also have moving blankets to protect your items and a dolly is provided for your convenience. Please contact one of our Bay Area Self Storage locations to start storing with us today!

What size unit do I need? 

Once you’ve assessed what you’d like to store and created an inventory, it’s time to figure out what size storage unit you need. Don’t spend more than you need to by overestimating how much space you need. Save money and store more efficiently by choosing the right size space. Check out our storage unit size guide videos to help pick the perfect space for you.

What type of access to the unit do I want?

If you’re storing weekend fun gear like surfboards and camping equipment that you’ll want to access more often, consider a unit with drive-up access. If you’re storing things you won’t need to access as often, like family heirlooms or antiques, a drive-up unit may not be an essential. Indoor units can also be cost-effective compared to drive-up units.

Can I rent a storage unit online?

To rent a storage unit with us, you won’t even have to pick up the phone or get in your car. With our contactless eRental, you can pick the perfect space for you online and move in right away. Skip the wait and the hassle and rent online to start storing faster. If you’d rather go in person to tour the facility, give them a call to set up a time to come by and check it out.

Is the storage unit for personal or business needs? 

A storage unit can be a great solution for small businesses, too. Renting a storage unit is significantly cheaper than renting an office space, and with so many businesses going remote, self-storage is a great option for storing office furniture like desks, chairs, file cabinets, and more. It’s also a perfect place to store inventory or even furniture from that spare bedroom that’s now your home office. If you are storing supplies or equipment needed to run your business, you may be able to write off your storage fees on your taxes.

Do I need to get insurance? 

Yes, facilities require you to have your own insurance to rent a storage unit by either buying the provided insurance or using your own private insurance. Make sure to find out exactly what type of coverage you need ahead of time so you’re prepared and ready to go. The reason you need tenant insurance for your storage unit is the same reason you need homeowner insurance: just in case your stored items got damaged and this is to protect you against some unforeseen accidents.